🛡️ Safe and Responsible Gaming

Responsible Gaming at al44 — your protection is our priority

al44 believes gaming should be for entertainment — not for stress or addiction. Deposit limits, self-exclusion and 24/7 Bengali-language support are all available for you.

Safe
Gaming

Our Responsible Gaming Policy

al44 is a trusted online gaming platform in Bangladesh. We place the highest importance on every player's wellbeing and peace of mind. Responsible gaming is not just about following rules — it is a conscious decision to protect yourself and your family.

All types of slots, cricket betting, live casino and fishing games are available on our platform. These games are designed for entertainment. Please keep in mind that online gambling is not for everyone. Only players aged 21 or above can open an account and play at al44.

If you feel that gaming is affecting your life negatively, contact our support team right away. 24/7 live chat support in Bengali is available at al44. We are always by your side on your responsible gaming journey.

Why is responsible gaming important?

Online gaming can be an enjoyable experience, but if it turns into an addiction it can have a serious impact on your family, financial stability and mental health. Responsible gaming ensures that you remain in control at all times. Make the right decision for yourself, for your family and for society.

al44 believes every player has the right to set their own budget, limit their playing time and take a complete break when needed. All of these options are easily accessible on our platform.

Our Protection Tools

al44 provides multiple effective tools to keep players safe. Every tool is right at your fingertips.

Deposit Limit

Set a daily, weekly or monthly deposit limit. Once a limit is set, it takes effect immediately and cannot be increased before the designated time has passed.

Time-Out Feature

Temporarily close your account for anywhere from 24 hours to 90 days. During this period you will not be able to log in or place any bets.

Self-Exclusion

Choose self-exclusion for a long-term break. Your account can be fully deactivated for anywhere from 6 months to 5 years. It cannot be reactivated before the period ends.

Betting History Review

View your complete betting and transaction history. Review how much time and money you have spent and make informed decisions.

24/7 Bangla Support

For any issue, our support team is ready to help in Bengali via live chat 24 hours a day, 7 days a week.

Reality Check Alerts

After you have been playing for a set amount of time, al44 will automatically send you a reminder showing how long you have been playing and how much you have won or lost.

Recognize the Warning Signs of Addiction

If any of the signs below appear in your behaviour, it is time to take a break. Asking for help is not a weakness — it is a sign of courage.

  • You feel the urge to place more bets to recover money you have lost.
  • You are hiding your gaming activity from family or friends.
  • You are borrowing money, draining savings or leaving bills unpaid in order to play.
  • You are neglecting work, studies or family responsibilities to spend time gaming.
  • You feel restless, irritable or anxious when you are unable to play.
  • You repeatedly try to stop but fail.
  • You feel like you are escaping stress or despair by gaming.

How to Self-Exclude

The self-exclusion process at al44 is simple and quick. Secure your account in just a few steps.

Log in to your account

Go to your al44 account and navigate to your profile settings.

Open the Responsible Gaming section

Click the "Responsible Gaming" or "Security" tab in settings.

Choose a duration

Select your preferred period: 6 months, 1 year, 3 years or 5 years.

Confirm

Confirm your request. It will take effect immediately and the support team will be notified.

If you have trouble with the settings, contact us directly via live chat — our team will complete the process on your behalf.

al44's Commitment

See below what al44 does and does not do.

Item al44 does al44 does not
21+ age verification —
Deposit limit setting —
Self-exclusion feature —
Approving accounts for minors —
Addictive advertising —
Online credit facilities or lending —
Encouraging continued betting after a loss —
24/7 support in Bengali —
SSL encryption and data protection —

Need help? Contact us

If you feel that gambling is becoming a problem, let us know now without delay. Our team will help you with complete confidentiality.

Live Chat — 24/7 support in Bengali, directly on the platform
Full confidentiality guaranteed — your information is protected
Average response time — as quickly as possible, at any hour of the day or night

More Tips for Responsible Gaming

Set a budget

Decide before you start playing the maximum amount you can spend. Do not exceed this limit, even if you see a chance to win. The minimum deposit at al44 is ৳500 and the minimum withdrawal is ৳800. Use these features to play in a planned and disciplined way.

Limit your time

Do not play beyond a set amount of time each day. Playing for too long reduces concentration and increases the risk of making poor decisions. Keep al44's reality check alerts turned on so you are reminded regularly.

Consider your state of mind

Never play when you are under stress, feeling low or after consuming alcohol. In these states your ability to make sound judgements is reduced and the risk of financial loss increases.

Gaming is entertainment — not a source of income

Never think of online gaming as a regular source of income. Winning depends entirely on luck and strategy. Treat losses as a normal entertainment expense and play purely for enjoyment without expecting to win.

Family awareness

Let someone in your family know about your gaming habits. If they express concern, listen to them seriously. If there are underage children at home, keep your account information secure and away from them.

Questions and Answers about Responsible Gaming

Only players aged 21 or above can open an account and play at al44. Age is verified during registration. If a minor attempts to open an account, it will not be approved.

You can set a deposit limit from the "Responsible Gaming" section in your account settings. Set a limit for any period — daily, weekly or monthly. Reducing a limit takes effect immediately. To increase a limit, you must wait out the designated waiting period.

Yes, you can withdraw your existing balance while self-exclusion is active. However, new deposits and betting will be completely disabled. Contact the support team directly to arrange your withdrawal.

Time-out is a short-term break — typically from 24 hours up to 90 days. It is for a temporary rest. Self-exclusion is long-term — from 6 months up to 5 years — and cannot be cancelled before the period ends. For serious issues, choosing self-exclusion is the wiser option.

Yes, concerned family members can contact our support team. Once they explain the situation, we will speak directly with the person involved and take the necessary steps. The entire process will be handled confidentially.

The "safe" amount depends entirely on your financial situation. The general rule is: only deposit an amount whose loss will have no impact on your daily life. Never play with money set aside for emergencies or household expenses. The minimum deposit at al44 is ৳500.

Enjoy safely —
with al44

Play responsibly and stay within your limits. Enjoy your favourite entertainment across all sections — cricket, slots or live casino.