Legal Document

al44 Terms and Conditions

Please read these terms and conditions carefully before using the al44 platform — stay informed about your rights and responsibilities.

Last updated: January 2026 — these terms and conditions may change at any time.

These terms and conditions ("Terms") govern the use of the al44 platform and all of its services. By using the al44 website or application, you are considered to have fully accepted these Terms.

These Terms are established in accordance with the laws of Bangladesh and form a legally binding agreement between al44 ("we", "us", "platform") and the user ("you", "member").

If you disagree with any part of these Terms, please refrain from using al44's services. For any questions, contact our 24/7 live chat support or email us at: [email protected]

1 Membership and Eligibility

To register on the al44 platform and use its services, you must meet the following eligibility requirements:

  • You must be 21 years of age or older.
  • You are using this platform of your own free and independent will.
  • The name, address and identity information you provide are true and accurate.
  • You will operate only one account at a time.
  • You are not an al44 employee or a member of their family.

al44 may request necessary documents for identity verification at any time. al44 reserves the right to temporarily suspend an account if documents are not provided.

2 Account Registration and Management

2.1 Registration Process

It is mandatory to provide accurate and up-to-date information when opening an account with al44. Registering with incorrect information may result in account cancellation and forfeiture of deposited funds.

2.2 Password and Security

It is entirely your responsibility to keep your account password confidential. Sharing your password with others is prohibited. If you suspect unauthorized access to your account, notify us immediately at [email protected].

2.3 Single Account Policy

Only one account per user is permitted. Opening multiple accounts using the same identity, the same device, or the same payment method is strictly prohibited. If this policy is violated, al44 reserves the right to close all associated accounts and forfeit deposited funds.

3 Deposits and Withdrawals

3.1 Deposit Methods

al44 currently supports the following payment methods: bKash, Nagad, Rocket, Upay.

  • Minimum deposit amount: ৳500 (for each method).
  • Deposited funds are generally credited to the account instantly.
  • Deposits must be sent from your own registered payment account.
  • Deposits from third-party accounts are not accepted.

3.2 Withdrawal Policy

The following conditions apply to withdrawals:

  • Minimum withdrawal amount: ৳800.
  • Standard withdrawal processing time: 10 to 45 minutes.
  • Withdrawals must be made through the same method used for the deposit.
  • Withdrawals may be delayed if identity verification is not completed.
  • If unusual transactions are detected, al44 may place withdrawals on hold during the investigation.

Important Notice

We monitor all transactions to prevent money laundering. Any suspicious activity may be reported to law enforcement authorities. Play honestly and lawfully.

4 Bonuses and Promotions

4.1 Welcome Bonus

New members will have the opportunity to receive a 100% bonus on their first deposit up to ৳15,000. The following conditions apply to this bonus:

  • Wagering requirement for using the bonus: 15 times (15x).
  • Withdrawals are not permitted until the wagering requirement is met.
  • A minimum deposit of ৳500 is required to receive the bonus.
  • The bonus cannot be used together with any other offer unless separately stated.

4.2 General Bonus Terms

The following general rules apply to all bonuses and promotional offers from al44:

  • Each bonus offer has its own validity period — the bonus is cancelled once the period expires.
  • If bonus abuse or fraudulent use is detected, the account may be closed immediately.
  • al44 reserves the right to modify, suspend or cancel any bonus offer.
  • Winnings earned with bonus funds must meet the wagering requirements before withdrawal.

5 Gaming Rules

5.1 General Gaming Policy

All games on the al44 platform are conducted in a fair and transparent manner. Each game has its own rules available within the game software. Members are advised to read the relevant game rules carefully before playing.

5.2 Bet Limits

A minimum and maximum bet limit is set for each game. The maximum bet amount may be restricted when using bonus funds — details will be stated in the terms of each bonus offer.

5.3 Technical Issues

If a game remains incomplete due to a technical error, the relevant bet amount will be returned to the member's account. al44 will make decisions in accordance with its specific policy for any losses caused by server issues.

6 VIP Program

al44's VIP program has 5 levels: Bronze, Silver, Gold, Platinum and Diamond.

  • Bronze: Weekly cashback up to 0.2%.
  • Silver: Weekly cashback up to 0.4%.
  • Gold: Weekly cashback up to 0.6%.
  • Platinum: Weekly cashback up to 0.8%.
  • Diamond: Weekly cashback up to 1.0%.

To move to a higher level, you must participate on the platform regularly and actively. VIP benefits are provided based on the member's activity and al44's assessment. al44 reserves the right to change the terms of VIP benefits.

7 Prohibited Activities

The following activities are strictly prohibited on the al44 platform:

  • Creating or operating multiple accounts.
  • Using false or fake identity information.
  • Using third-party accounts or payment methods.
  • Bonus abuse or fraudulent betting strategies.
  • Using software, bots or automated methods.
  • Money laundering or illegal financial activities.
  • Harassing or defrauding other members.
  • Attempting to breach the platform's security measures.
  • Assisting minors in operating an account.

Violating these prohibitions may result in immediate account closure, forfeiture of deposited funds, and legal action where necessary.

8 Account Suspension and Closure

8.1 al44's Authority

al44 reserves the right to suspend or close an account without prior notice in the following circumstances:

  • Suspicion or evidence of a breach of terms.
  • Detection of fraudulent activity.
  • Legal obligations or regulatory instructions.
  • Accounts inactive for an extended period.

8.2 Closure by Member

You may close your account at any time by sending a request to [email protected]. All valid withdrawable balances will be settled before closure. Any pending wagering will result in the associated bonus being cancelled.

9 Privacy and Data Protection

al44 is committed to protecting your personal information. We use SSL encryption and modern security technology. Details on how your information is collected, stored and used can be found on our Privacy Policy page.

Information may be shared in the following circumstances:

  • With government authorities to fulfil legal obligations.
  • With trusted third-party service providers for operational purposes.
  • For fraud prevention and security purposes.

We never sell your information for marketing purposes.

10 Limitation of Liability

al44 is not responsible for the following:

  • Loss or incomplete games caused by internet disconnection.
  • Loss caused by the member's own negligence or failure to follow the terms.
  • Failure of third-party service providers.
  • Natural disasters or unavoidable circumstances (Force Majeure).
  • Issues with the member's device or software.

al44's maximum liability in any case is limited to the total amount deposited by that member in the last 30 days.

11 Responsible Gaming

al44 is firmly committed to responsible gambling. Gambling is for entertainment — not for creating addiction. The following tools are available for our members:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Break: Temporarily suspend your account for a set period of time.
  • Self-Exclusion: Long-term account restriction.
  • Loss Limit: Set a maximum loss amount within a specific time period.

If you are experiencing gambling problems, seek help immediately and visit our Responsible Gaming page.

This service is for persons aged 21 and above only.

12 Changes to Terms and Conditions

al44 reserves the right to modify, add to, or remove these terms and conditions at any time. Members will be notified of significant changes via the website or by email.

If you continue to use the platform after any changes, you will be considered to have accepted the new terms and conditions. Therefore, it is recommended that you visit this page regularly.

13 Contact & Dispute Resolution

13.1 Contact

If you have any questions or complaints regarding these terms and conditions, please contact us:

13.2 Dispute Resolution Process

Any dispute will first be addressed through our customer support team. If it cannot be resolved through customer support, it will be escalated to higher authority. al44's decision will be considered final, however the right to legal remedy remains reserved.

13.3 Applicable Law

These terms and conditions and any dispute between al44 and a member will be governed and resolved in accordance with the relevant applicable law.

Have a question? We are ready to help.

Find your answers on our 24/7 live chat support or FAQ page.